.chatbot-container{position:fixed;bottom:20px;right:20px;z-index:1000;font-family:Poppins}.chatbot-toggle{width:56px;height:56px;background:#06c;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 2px 10px rgba(0,0,0,.2);transition:transform .3s ease}.chatbot-toggle:before{content:'Need help?';border-radius:100px;border:1px solid rgba(238,238,238,.93);background:#fff;box-shadow:2px 2px 24px 0px rgba(0,0,0,.08);padding:16px 24px;width:140px;height:100%;display:flex;align-items:center;justify-content:center;position:absolute;top:50%;left:-86px;transform:translate(-50%,-50%);color:#1153a0;font-size:16px;font-weight:500;line-height:150%;white-space:nowrap}.chatbot-toggle svg{width:24px;height:24px}.chatbot-toggle:hover{transform:scale(1.1)}.chatbot-toggle i{color:#fff;font-size:24px}.chatbot-box{position:absolute;overflow:hidden;bottom:80px;right:0;width:450px;height:650px;background:#fff;border-radius:16px;box-shadow:0 5px 20px rgba(0,0,0,.1);display:none;flex-direction:column}.chatbot-box.active{display:flex}.chatbot-header{padding:24px;background:#06c;color:#fff;display:flex;justify-content:space-between;align-items:center}.chatbot-assistant{display:flex;align-items:center;gap:16px}.chatbot-logo{width:72px;height:72px;aspect-ratio:1/1;border-radius:50%;object-fit:cover}.chatbot-header h3{margin:0;color:#fff;font-size:20px;font-style:normal;font-weight:700;line-height:150%;margin-bottom:4px}.chatbot-assistant-status{display:flex;align-items:center;gap:8px;color:#fff;font-size:14px;font-weight:400;line-height:150%}.status-icon{width:8px;height:8px;background:#17d10a;border:1px solid #fff;border-radius:50%}.close-btn{background:0 0;border:none;cursor:pointer;padding:0;width:40px;height:40px;display:flex;align-items:center;justify-content:center}.close-btn svg{height:24px;width:auto}.chatbot-messages{flex:1;padding:48px 24px;overflow-y:auto}.message{margin-bottom:16px;padding:16px 20px;border-radius:24px 24px 24px 0;max-width:85%;width:max-content;font-size:16px;font-weight:400;line-height:150%}.message.bot{background:#eee;margin-right:auto}.message a{color:#06c}.message.user{background:#0360d9;border-radius:24px 24px 0;color:#fff;margin-left:auto}.chatbot-input-area{padding:24px;min-height:96px;display:flex;gap:8px;border-top:1px solid #eee;background:#fff}.chatbot-input-area.disabled button{background:#b3b3b3 !important;cursor:not-allowed !important}.chatbot-options-tabs,.chatbot-options-buttons{display:flex;flex-direction:column;width:100%;gap:8px;margin-bottom:16px}.chatbot-options-buttons{flex-direction:row}.chatbot-option-button{min-width:130px;display:flex;align-items:center;justify-content:center}.chatbot-tab,.chatbot-option-button{padding:16px 24px;border-radius:5px;cursor:pointer;text-align:left;border-radius:100px;border:1px solid rgba(238,238,238,.93);background:#fff;box-shadow:2px 2px 12px 0px rgba(0,0,0,.08);color:#1153a0;font-size:16px;font-weight:500;line-height:150%;transition:all .2s ease}.chatbot-tab:hover{box-shadow:2px 2px 12px 0px rgba(0,0,0,.16)}.chatbot-tab:active{background:#d0d0d0}.chatbot-input-area input,.chatbot-input-area select{width:100%;padding:14px 12px;border-radius:4px;border:1px solid #dbdadc;background:#f7f6f8;outline:none;color:#062126;font-size:14px;font-weight:600;line-height:130%}.chatbot-input-area button:not(.chatbot-tab){width:max-content;padding:16px 32px;background:#0360d9;font-size:16px;font-weight:500;line-height:130%;color:#fff;border:none;border-radius:4px;cursor:pointer;transition:background .3s ease}.chatbot-input-area button:not(.chatbot-tab):hover{background:#0052a3}.message.typing-indicator{margin:0;background:0 0;padding:0}.message.typing-indicator .typing-dots{display:inline-flex;align-items:center;padding:8px 12px;background-color:rgba(0,0,0,.05);border-radius:24px 24px 24px 0}.message.typing-indicator .typing-dots span{display:inline-block;width:8px;height:8px;font-size:0;border-radius:50%;background-color:#ccc;margin:0 2px;animation:typing-dot-animation 1.5s infinite ease-in-out}.message.typing-indicator .typing-dots span:nth-child(1){animation-delay:0s;background-color:#b3b3b3}.message.typing-indicator .typing-dots span:nth-child(2){animation-delay:.2s;background-color:#999}.message.typing-indicator .typing-dots span:nth-child(3){animation-delay:.4s;background-color:gray}@keyframes typing-dot-animation{0%{transform:translateY(0) scale(.8);opacity:.3}20%{transform:translateY(-5px) scale(1);opacity:1}40%{transform:translateY(0) scale(.8);opacity:.5}60%{transform:translateY(3px) scale(1.1);opacity:.7}80%{transform:translateY(-2px) scale(.9);opacity:.4}100%{transform:translateY(0) scale(.8);opacity:.3}}.message.typing-indicator{display:flex;justify-content:flex-start;margin:5px 0}.message.video-message{padding:0 !important;max-width:80% !important;overflow:hidden}.chatbot-video-container{position:relative;width:100%;height:300px;overflow:hidden}.chatbot-video{width:100%;height:100%;display:block;border-radius:8px}.chatbot-video-controls{position:absolute;bottom:0;left:0;right:0;background:rgba(0,0,0,.7);padding:10px;display:flex;justify-content:center;align-items:center;gap:20px;opacity:0;transition:opacity .3s;height:100%}.chatbot-video-container:hover .chatbot-video-controls,.chatbot-video-container.paused .chatbot-video-controls{opacity:1}.chatbot-control-btn{background:0 0 !important;border:none;cursor:pointer;padding:0;height:24px !important;width:24px;border-radius:4px;line-height:initial !important;transition:all .2s ease;display:flex;align-items:center;justify-content:center;position:relative;opacity:.7}.chatbot-control-btn:hover{opacity:1 !important}.chatbot-control-btn svg{width:100%;height:100%;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.chatbot-mute-btn{order:-1}.chatbot-mute-btn.muted{opacity:.4}.chatbot-play-pause-btn{opacity:.7}.chatbot-play-pause-btn svg{transition:opacity .3s ease,transform .3s ease;opacity:0}.chatbot-play-pause-btn .pause-icon{opacity:1}.chatbot-video-controls path{fill:#fff}.chatbot-play-pause-btn.paused .pause-icon{opacity:0}.chatbot-play-pause-btn.paused .play-icon{opacity:1}@media (max-width:768px){.chatbot-toggle:before{content:none !important}.chatbot-container{z-index:10000}.chatbot-box{width:90vw;height:70vh}}